Privacy Policy

Think Nature Inc. (hereinafter referred to as "our company") strongly recognizes the importance of privacy and the protection of personal information collected from customers, officers and employees of our company, and will comply with the applicable laws and related regulations, etc. Both the GDPR Privacy Policy and this Privacy Policy would apply to the processing of personal data of customers located in the EEA or the UK. (GDPR Privacy Policy : https://think-nature.jp/en/gdpr-privacy-policy/)

Collecting personal information

Our company will collect the following personal information:

1.1 Personal information collected from users of the service

i.Information Collected Through Inquiries, Material Requests, Surveys, etc.

Our company may collect the name and contact information of service users through forms on our company’s website, by e-mail, or by telephone in the following cases:

  1. When making an inquiry about our services.
  2. When requesting documents about our services from our website.
  3. When submitting comments about our services.
  4. When responding to questionnaires, for statistical research purposes.
  5. When registering for research presentations, events, seminars, or business meetings.

ii.Information Collected upon Service Membership Registration

Our company collects the following information from users who register for our services “GBNAT,” “JBMP,” and “Dugongs AI”:

  • ・Company/Organization
  • ・Industry
  • ・Name
  • ・Email Address

iii. Additional Information Collected upon Purchasing Reports in GBNAT

When you purchase reports in GBNAT, we collect the following information:

  • ・Address
  • ・Phone Number

iv.Handling of Payment Information

The Company entrusts credit card payments to an external payment processing service provider and does not store any credit card information (card number, expiration date, security code).

1.2 Information related to personal information collected from users of our company’s website

When accessing our corporate website, e-commerce site “GBNAT,” “JBMP,” or other company websites, we automatically collect the following information:

  1. Technical information regarding the operating system, browser type and language, IP address, and domain name of the service user’s terminal.
  2. Information on the number of pages viewed, frequency of use, and time spent on our company’s website.
  3. Date and time of access to our company’s website.
  4. The route of traffic when browsing our company’s website.

The data related to personal information is collected through the use of cookies, server logs, and other similar technologies. The content that is collected and recorded in access logs is used as server operating information to help improve our websites and services.

1.3 Information related to personal information collected from users of our company’s application

When using our application “Dugongs AI”, we will collect following information if the user of “Dugongs AI” allows:

  • 1. Location information

The location information will only be used to provide information about biodiversity around the current location of “Dugongs AI”.

  • 2. Observation records

The saved observation records are used for regional events and municipal activities, in addition to transferring data when you change your phone.

1.4 Other personal information

  1. Personal information concerning candidates for employment, employees, and retirees.
  2. Personal information concerning complaints and consultations.

Purpose of using personal information

Our company will collect personal information collected by following the clause “1 Collecting personal information” only the purpose of collecting customers personal information is clarified in the following reason for use or other privacy policies stipulated in each service.

  1. To respond to inquiries regarding services.
  2. To manage business partners.
  3. To send DM and service announcements or to contact.
  4. To analyze and improve the convenience of our services.
  5. To measure and improve advertising and marketing effectiveness.
  6. To analyze the market and develop new services.
  7. To display information about biodiversity near your current location on applications and to provide background voice guidance about the area.
  8. To employ and manage personnel (Specified personal information is collected only for the purpose in the “Number Law” in Japan.
  9. To contact the applicant regarding selection and employment.
  10. To conduct entrance procedures after hiring.
  11. To respond to complaints and consultations.

Management and protection of personal information

Our company will strictly manage personal information and not disclose or provide to third parties except during the following instances:

  1. When it is following country laws.
  2. When information is provided to local governments, environmental conservation organizations, companies managing the relevant area, or research institutions collaborating with them, for the purpose of biodiversity conservation and management by the administrator of the area.
  3. When the consent of the individual customer is obtained or provided to the individual customer.
  4. Where it is necessary for the protection of the life, body or property of a person and it is difficult to obtain the consent of the individual concerned.
  5. When it is particularly necessary for improving public health or promoting healthy development of children and difficult to obtain the consent of the individual.
  6. When it is necessary to cooperate with a national organization, a local government, or their contractors in executing the affairs prescribed by law, and obtaining the consent of the person may interfere with relevant official duties.

Our company will take measures to prevent unauthorized access, loss, destruction, data tampering, and leakage of personal information.

Continuous improvement of personal information protection management systems and mechanisms

Our company will maintain a continuous process to improve personal information protection management systems and mechanisms.

Response to complaints and counseling

Our company will establish the inquiry desk for the protection of the personal information. The personal information collected from contact regarding this clause will only be used in our response.

【Inquiry desk】
Think Nature Inc.
Contact form