Privacy Policy

Think Nature Inc. (hereinafter referred to as "our company") strongly recognizes the importance of privacy and the protection of personal information collected from customers, officers and employees of our company, and will comply with the applicable laws and related regulations, etc. Both the GDPR Privacy Policy and this Privacy Policy would apply to the processing of personal data of customers located in the EEA or the UK. (GDPR Privacy Policy : https://think-nature.jp/en/gdpr-privacy-policy/)

Collecting personal information

Our company will collect following personal information.

1.1 Personal information collected from users of the service

Our company may collect the name and contact information of service users through forms on our company’s website, by e-mail, or by telephone in the following cases:

  1. When making an inquiry about our services
  2. When requesting documents about our services from our website
  3. When submitting comments about our services, etc
  4. When responding to questionnaires, etc. for statistical research purposes
  5. When registering for research presentations, events, seminars, business meetings, etc

1.2 Personal information collected from users of the e-commerce GBNAT

Our company acquires the company, type of business, name, address, telephone number and e-mail address of registered members of e-commerce “GBNAT”. The credit card information (credit card number, expiration date and security code) entered through the company’s system is retained by the payment processing company, and our company does not retain the credit card information.

1.3 Information related to personal information collected from users of our company’s website

When accessing our service site, we automatically obtain the following information.

  1. Technical information regarding the operating system, browser type and language, IP address, and domain name of the service user’s terminal
  2. Information on the number of pages viewed, frequency of use, and time spent on our company’s website
  3. Date and time of access to our company’s website
  4. The route of traffic when browsing our company’s website.

The information related to personal information is collected through the use of cookies, server logs, and other similar technologies. The content that is collected and recorded in access logs is used as server operating information to help improve our websites and services

1.4 Information related to personal information collected from users of our company’s application

When using our application “Dugons AI”, we will collect following information if the user of “Dugons AI” allows:

  • 1. Location information

The location information will only be used to provide information about biodiversity around the current location of “Dugons AI”.

  • 2. Observation records

Saved observation records are used for regional events and municipal activities, in addition to transferring data when you change your phone, etc.. In the event that data is provided to a third party for a local event or local government activity, the third party to which the data is provided will be clearly stated in the notion on the application and permission will be obtained each time.

1.5 Other personal information

  1. Personal information concerning candidates for employment, employees, and retirees
  2. Personal information concerning complaints and consultations

Purpose of using personal information

Our company will collect personal information collected by following the clause “1 Collecting personal information” only the purpose of collecting customers personal information is clarified in the following reason for use or other privacy policies stipulated in each service.

  1. To respond to inquiries regarding services
  2. To manage business partners
  3. To send DM and service announcements or to contact
  4. To analyze and improve the convenience of our services
  5. To measure and improve advertising and marketing effectiveness
  6. To analyze the market and develop new services
  7. To display information about biodiversity near your current location on applications and to provide background voice guidance about the area
  8. To employ and manage personnel (Specified personal information is collected only for the purpose in the “Number Law” in Japan
  9. To contact the applicant regarding selection and employment
  10. To do entrance procedure after hiring
  11. To respond to complaints and consultations

Management and protection of personal information

Our company will manage personal information strictly and not disclosed or provided to third parties except the following:

  1. When it is following country laws
  2. When the information is provided within the scope of the purpose of use
  3. When the consent of the individual customer is obtained or provided to the individual customer
  4. Where it is necessary for the protection of the life, body or property of a person and it is difficult to obtain the consent of the individual concerned
  5. When it is particularly necessary for improving public health or promoting healthy development of children and difficult to obtain the consent of the individual
  6. When it is necessary to cooperate with a national organization, a local government or contractor of them in executing the affairs prescribed by law, and obtaining the consent of the person may interfere with the relevant office work.

Our company will take measures for prevent unauthorized access, lost, destruction, data tampering and leakage of personal information.

Continuous improvement of personal information protection management systems and mechanisms

Our company will implement continuous improvement of personal information protection management systems and mechanisms.

Response to complaints and counseling

Our company will establish the inquiry desk for the protection of the personal information as follows and response with sincerity. The personal information collected from contact about this clause will be used only for response.

【Inquiry desk】
Think Nature Inc.
Contact form